Cancellation made 14 days or more before the scheduled check-in dates ; guest will receive refund of total booking made. Cancellation made 7 days but not more than 14 days before scheduled check-in date will incur a cancellation charge of 20% of the total booking rate. Cancellation made less than 7 days to scheduled check-in date but more than 48 hours to check in time are subjected to a cancellation charge of 50% of the total booking rate.
Cancellations made 48 hours or less to check-in date and no shows will be charged the entire booking amount. In the event of force majeure, no cancellation can be made but only changes on date. Any cancellation request shall to be made via Whatsapp (+60124192060 ) only by individual who made the booking.